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Need to get in touch with us? We would love to hear from you! We are here to help you and answer any questions that you may have.

To speed up the resolution of your question, please choose an appropriate subject carefully:

Technical Questions

  • Can not download/install 007 Spy, what's wrong?
  • 007 does not work or can not make 007 visible
  • Deliver log emails problem
  • Password/hotkey Problem
  • 007 can not work correctly on Windows Vista®?
  • I lost 007 due to computer crash/reformat hard drive etc.
  • 007 can not record all user accounts
  • Uninstall
  • Remote Install
  • FTP server questions
  • Recording ICQ/MSN/AIM/Yahoo IM
  • File is corrupted

    Registration/Upgrade Questions

  • Registration Code Lost
  • Registration code does not work any more
  • Upgrade SpyAnytime to 007 Spy

    Ordering and Billing Questions

  • Do you accept cash/money order, wire transfer or purchase order?
  • If I order your product, will you deliever a package to my home?
  • I've purchased 007 Spy, where can I download it?
  • I will move my spy program to a new computer, do I have to purchase it again?
  • I will place my order today. When will I receive the product?
  • Can I install your product on more than one computer?
  • Can I pay by PayPal or Western Union?
  • I've purchased the full version, but my 007 still says it is a trial version?
  • Annual renewal fee

    Presales/Free Trial Related Questions

  • Is 007 compatible with Windows Vista®?
  • I'm interested in purchasing your product, but how many years can I use it?
  • I don't know what product is the most suitable for me, any suggestions?
  • Will 007 pop up any messages when the 15-day trial period expires?
  • After 15 days free trial, if I am not satisfied your products can I cancel with no cost?
  • Can your product avoid being picked up by anti-virus/anti-spy programs?
  • Will 007 Spy monitor a limited user account?
  • When I buy Remote Spy, in how many computers can I install it?
  • Can I remotely uninstall RemoteSpy?
  • I want to buy your product, but how will it work for me?
  • What is the limitation for the trial version of 007 Spy?
  • Can your product record both sides of online converation (ICQ/MSN/AIM etc.)?

    General Questions

  • Do you have any software that would work on a MAC OS?
  • Do you have other language version other than English?
  • My computer crashed and I lost everything. How can I restore my 007?
  • Can I resell your product?
  • Link Exchange.

    My Question Is Not Listed Above
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